Saratoga Inn Policies (search alphabetically)
Check In/Check Out Policy:
Check-in time is at 3 pm: An early check-in may be possible dependent upon occupancy and staffing levels. The Front Desk closes each day at or before 6 pm, and the Front Door is locked thereafter. Closing hours may vary during off-season or high-season. Late arrivals after 6 pm should call the Inn at 360.221.5801 for entry instructions and a passcode.
Check-out time is no later than 11 am: Late check-outs will be charged an additional fee of $25 per hour. Late check-outs exceeding 3 hours will be charged for one additional night since the opportunity to service that room for an oncoming guest is lost. Lost or unreturned keys will be a charge of $50 fee per set.
Cancellation Policy: Our standard cancellation policy is 10 days prior to the event date based on one night’s stay. Special events such as DjangoFest and Mystery Weekend are a 60-day cancellation period with a $100 deposit charged at time of booking. “No Shows” or shortening of stays beyond the cancellation date will be charged for each night reserved plus room taxes. All wedding groups are a 90-day cancellation with a deposit of one night due at the time of booking.
Breakfast and Teatime included: Breakfast (vegetarian) is served buffet-style each morning in the dining room between 8:30 am to 10:00 am. A 24-hour advance notice is required for special requests or dietary restrictions (breakfast only). Afternoon Teatime red & white beverages, cheese appetizers and mini desserts are served in the dining room between 4:00 pm to 5:00 pm. Any outside visitors must have prior approval and additional charges will apply.
Age Requirement: Guests of Saratoga Inn must be 21 years or older with a valid identification to reserve and check into a room. Parents are responsible for all minors. The Inn has established itself as a quiet getaway for adults. Children must be at least 12 years old and older. An additional person fee of $25 per night for Rooms 14, 18 and the Carriage House will apply to all ages.
Alcohol Policy: Afternoon “Teatime Hour” includes red and white beverages, which are restricted to guests 21 years and older with valid identification. Outside guests and visitors are not allowed to partake in breakfast or teatime, unless prior approval has been granted by owner/manager and fees have been paid. Alcoholic beverages brought into the Inn must be accompanied by a liquor permit, which can be purchased through the Washington State Liquor Control Board and a copy of the permit must be presented to the General Manager at Saratoga Inn.
Credit/Debit Card Policy: Debit and credit cards are swiped at check-in as a guarantee for your stay plus any incidentals. Room charges are generally processed at check in to expedite the check-out process. Authorized debit card amounts can take up to 30 days after departure to be released by the bank or financial institution, therefore, Saratoga Inn is not be responsible for any fees or charges that may result.
Discount Policy: Discounts may be available during off-season or mid-week occupancies. Only one discount may be applied per booking.
Gift Certificate Policy: To purchase gift certificates, please contact the Inn directly 360.221.5801, email firstname.lastname@example.org or go online to our website at saratogainnwhidbeyisland.com and purchase online.
Group Reservation Policy: There is a 2-night minimum with exceptions during the off-season October through May. Children must be 12 years and older and accompanied by an adult. Please ask to leave a message for the Group Manager to return a call for further information or inquire via email at email@example.com.
Housekeeping/Cleaning Room Policy: Daily housekeeping is scheduled from 9 am until 2 pm each day. Please leave your privacy sign on your door knob if you do not wish to be disturbed before 10 am. Housekeepers will respect your privacy, and leave a note that they have stopped by your room and will return after 10 am. If a privacy sign was left out, and you desire servicing before the housekeepers leave at 2 pm, you must notify the Front Desk by 1:30 pm. If at any time, you have additional requests, such as extra pillows, blankets, amenities, and so forth, please notify the Front Desk for assistance. A $300+ cleaning fee may be charged if smoking, illegal drug use, unusual odors, stains or damage occurs within your guestroom. Out of courtesy for other guests staying at the Inn, please do not spray or use fragrances or colognes on bedding, furnishings or any surfaces. Lighted candles or hazardous items are not permitted in any guestrooms.
Lost & Found Policy: Housekeepers deliver forgotten items to the Front Desk immediately. Items are labeled and the guest is called as soon as possible. Forgotten items can be returned by USPS, however, there will be a postage and handling fee that will be charged to your credit card on file. There are more than 350 items left behind each year.
Minimum Night Stay Policy: There is a 2-night minimum required on weekends during our high season, June 1 through October 15 with exceptions during our off-season, October 15 through May 30. The Carriage House has a 2-night minimum throughout the year during weekdays and weekends. Special events such as DjangoFest, has a 3-night minimum, as well. Mystery Weekend is a 2-night minimum. During slower occupancy, there are exceptions.
Occupancy Policy: All rooms accommodate two guests, except Rooms 14, 18 and the Carriage House that can accommodate an additional person (all ages) for a fee of $25 per night. Outside visitors must get prior approval by management.
Pet Policy: The Inn is a pet-free facility.
Right to Refuse Service Policy: Saratoga Inn reserves the right to refuse service to anyone who does not conform to the Inn’s policies. Out of respect for all guests, quiet hours are requested between 10 pm and 8 am. Civil conduct and respect for other guests is required.
The Inn will report suspected illegal activity to the appropriate authorities and has the right to refuse service to anyone suspected of involvement in such activity. The Inn reserves the right to enter any area of the Inn, including guestrooms that give reason for suspicion of illegal activity, or if there is reason to believe that the Inn’s property, staff, or other guests may be at risk.
Smoking Policy: The Inn is 100% smoke-free, illegal drug-free facility. A $300+ per day additional cleaning fee will be charged to the guest’s account should any kind of smoking, illegal activity, unusual cleaning or odors occurring inside the Inn. Smoking is prohibited by law within 50 feet of the Inn.