Saratoga Inn Policies (search alphabetically)
Check In/Check Out Policy:
Check-in time is at 3 pm: An early check-in may be possible dependent upon occupancy and staffing levels. The front desk closes each day anytime from 6 pm on, and the front door is locked thereafter. Closing hours may vary during off-season or high-season. Arrivals after 6 pm need to call the Inn at 360.929.3312 for entry instructions and a passcode.
Check-out time is no later than 11 am: Late check-outs will be charged an additional fee of $25 per hour. Late check-outs exceeding 3 hours will be charged for one additional night since the opportunity to service that room for an oncoming guest is lost. Lost or unreturned keys will be a charge of $50 fee per set.
Cancellation Policy: Our standard cancellation policy is 10 days prior to the event date based on one night’s stay. Special events such as DjangoFest and Mystery Weekend are a 60-day cancellation period with deposit required. “No Shows” or shortening of stays beyond the cancellation date will be charged for each night reserved plus room taxes. All wedding groups are a 90-day cancellation with a deposit due at the time of booking.
Breakfast and Teatime: Breakfast (vegetarian) is served buffet-style each morning in the dining room between 8:30 am to 10:00 am. A 24-hour advance notice is required for special requests or dietary restrictions (breakfast only). Complimentary wine and cheese appetizers are served in the dining room between 4:00 pm to 5:00 pm each afternoon. Outside visitors must have prior approval; additional charges will apply.
Age Requirement: Guests of Saratoga Inn must be 21 years or older with a valid identification to reserve and check into a room. Parents are responsible for all minors, and they may not be left unattended at any time. The Inn has established itself as a quiet getaway for adults. Children must be at least 12 years old unless the entire Inn is rented and guaranteed by a single group, then, all ages are allowed. An extra person fee of $25 per night for Rooms 14, 18 and the Carriage House will apply to all ages.
Alcohol Policy: Afternoon wine is restricted to guests who are 21 years and older with valid identification. Outside guests and visitors are not allowed to partake in breakfast or teatime, unless prior approval has been granted by owner/manager and fees have been paid.
Credit/Debit Card Policy: Debit and credit cards are swiped at check-in as authorization for your stay plus any incidentals. The funds will be held until check-out, or payment can be made in advance to expedite the check-out process. Authorized debit card amounts can take up to 30 days after departure to be released by the bank or financial institution, therefore, Saratoga Inn is not be responsible for any fees or charges that may result.
Discount Policy: Discounts may be available during off-season or mid-week occupancies. Only one discount may be applied per booking.
Gift Certificate Policy: To purchase gift certificates, please contact the Inn directly 360.221.5801, email firstname.lastname@example.org or go online to our website at saratogainnwhidbeyisland.com and purchase online.
Group Reservation Policy: There is a 2-night minimum with exceptions during the off-season October through May. Children 12 and under are allowed only when the entire Inn is booked and guaranteed by a single group. Please call the Group Coordinator at 360.929.3312 cell for further information or email email@example.com for inquiries.
Housekeeping/Cleaning Room Policy: Daily housekeeping is scheduled from 9 am until 2 pm each day. Please leave your privacy sign on your door knob if you do not wish to be disturbed before 10 am. Housekeepers will respect your privacy, and leave a note that they have stopped by your room and will return after 10 am. If a privacy sign was left out, and you desire servicing before the housekeepers leave at 2 pm, you must notify the Front Desk by 1:30 pm. If at anytime, you have additional requests, such as extra pillows, blankets, amenities, and so forth, please notify the Front Desk for assistance. A $300+ cleaning fee may be charged if smoking, illegal drug use, unusual odors, stains or damage occurs within your guestroom. Out of courtesy for other guests staying at the Inn, please do not spray or use fragrances or colognes on bedding, furnishings or any surfaces. Lighted candles or hazardous items are not permitted in any guestrooms.
Lost & Found Policy: Housekeepers deliver forgotten items to the front desk immediately. Items are labeled and the guest is called as soon as possible. Forgotten items can be returned by USPS, however, there will be a postage and handling fee (packaging and trip to Post Office) that will be charged to your credit card on file. There are more than 350 items left behind each year.
Minimum Night Stay Policy: There is a 2-night minimum required on weekends throughout the year with exceptions during our off-season (October through May). The Carriage House has a 2-night minimum on both weekdays and weekends throughout the year. Special events such as DjangoFest, has a 3-night minimum, as well. Mystery Weekend is a 2-night minimum. During slower occupancy, there are exceptions.
Occupancy Policy: All rooms accommodate two guests, except Rooms 14, 18 and the Carriage House that can accommodate an additional person for a fee of $25 per night. Outside visitors must get prior approval by management.
Pet Policy: The Inn is a pet-free facility. Exception in the Carriage House only for a maximum limit of one trained, non-shedding dog may be allowed for an additional $50 per stay. Prior approval must be granted by owner/manager. Dogs must be well-trained and cannot be left unattended at any time during stay for the safety of the animal, guests and staff. If any unusual stains, odors or damage occurs, an additional $300+ cleaning fee may be charged.
Right to Refuse Service Policy: Saratoga Inn reserves the right to refuse service to anyone who does not conform to the Inn’s policies. Out of respect for all guests, quiet hours are requested between 10 pm and 8 am. Civil conduct and respect for other guests is required.
The Inn will report suspected illegal activity to the appropriate authorities and has the right to refuse service to anyone suspected of involvement in such activity. The Inn reserves the right to enter any area of the Inn, including guestrooms that give reason for suspicion of illegal activity, or if there is reason to believe that the Inn’s property, staff, or other guests may be at risk.
Smoking Policy: The Inn is 100% smoke-free, illegal drug-free facility. A $300+ per day additional cleaning fee will be charged to the guest’s account should any kind of smoking, illegal activity, unusual cleaning or odors occurring inside the Inn. Smoking is prohibited by law within 50 feet of the Inn.